FREE CA Shipping on Orders above C$69+
FREE US Shipping on Orders above $58+
FREE UK Shipping on Orders above £49+
FREE EU Shipping on Orders above €58+

1. Order Processing & Fulfilment: Once payment (settled in CAD/USD/GBP/EURO) is completed and verified, your order will be processed by our EPIQUE SHOPPES inventory system awaiting product fulfilment. 

You may refer to the following stock status to estimate the processing time.

1. In Stock: Usually shipped within 24-72 hours
2. Low Stock: Usually shipped within 24-72 hours but low quantities are left
   
3. Out of Stock

2. Order Packing & Shipped:

Once all the order items are ready in our warehouse, Epique Shoppes team will start the packing process to get your order dispatched from our store as soon as possible.

Once your order is dispatched from our store and with the courier, you will receive an email with tracking numbers. Shipping time usually takes up to 5 - 7 business days depending on the shipment method you choose during checkout.

*Please note that we are closed on Saturdays, Sundays and on Canada Public Holidays. Shipping may also take longer during sale periods, holidays and extreme weather.

We Offer Free Downtown Ottawa Delivery with Purchase above CA$40+

*C$69 CAD above free shipping in Canada

**$58 USD above free shipping in USA

***£49 GBP above free shipping in UK

***€58 above free shipping in EU

No EU Customs for orders under €120

Precautions for Ordering

• This Data was delivered from the logistic company, The information of each country can change from time to time.
• The most accurate information is to ask customs in each country, Please note that EPIQUESHOPPES is not responsible for unexpected tariffs.
• Check duty-free limits/tariff regulations by country.

(In-Store Pick Up)

Available Stock (In-Store Pick Up)Our team will process your order within the same business day, system notification will be sent to your email once the item(s) is ready for collection (we will allocate a time slot for you to pick up at 135 Laurier Ave W.Pickup/ Collection Time:Mondays to Fridays - 11 a.m. to 1 p.m                                   2 p.m to 4 p.mSaturdays - (By Appointment Only)

*Sunday/ PH - Closed